…Based on the Subscribers, Fans, and Followers research I have been engaged in over the past several months, looking at the differences in how consumers want to engage with brands through these three channels, I believe this is a potentially serious mistake…(full article)
After becoming an email subscriber, 27% of consumers say they are more likely to purchase from a brand and another 41% are neutral, which I’ve interpreted as they may or may not be willing to purchase more. Giving the benefit of the doubt, let’s say 68% may be influenced to purchase MORE after becoming a subscriber.
After becoming a Facebook Fan, 17% are more likely to purchase, with another 34% on the fence. In total, 51% may be influenced to purchase MORE after becoming a Fan on Facebook.
After following a brand on Twitter, 37% say they are more likely to purchase, with another 31% on the fence. Like email, 68% may be MORE likely to purchase after becoming a follower.